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SHIPPING & RETURNS

Order & Fulfillment Policy

Effective Date: April 2026

Overview

Utah Houndsmen Association offers two types of purchases through our website: Banquet Tickets and Field Trial Contest Registrations. Neither product involves physical shipping. This policy outlines how each order is fulfilled and our refund guidelines.

 

Banquet Tickets

Ticket Pickup (Will Call)

All banquet tickets are picked up at the door on the day of the event. There is no physical mailing of tickets.

 

Refund Policy — Banquet Tickets

We understand that plans can change. If you have purchased a banquet ticket and are unable to attend, refunds may be requested by:

 

Please include your name and order details in your refund request. Refund requests are reviewed on a case-by-case basis.

 

Field Trial Contest Registration

Order Confirmation

Upon completing your contest registration purchase, you will receive a confirmation email. Please check your spam or junk folder if you do not see it in your inbox within a few minutes.

 

Valid Registration Requirements

To ensure your registration is valid, please confirm the following before completing your purchase:

  • You are registering in the correct age group for the event

  • You have included your dog’s name in the registration form

 

Registrations that do not meet these requirements may be considered invalid. If you believe there is an error in your registration, please contact us as soon as possible.

 

Refund Policy — Contest Registration

Field Trial Contest Entry fees are non-refundable. If you are unable to attend after registering, you may reach out to request a refund, which will be considered on a case-by-case basis:

 

Event Cancellation

If an event is cancelled by Utah Houndsmen Association, refunds will be issued for all affected purchases, including both banquet tickets and contest registrations. Affected customers will be notified directly with instructions on how the refund will be processed.

 

Questions & Support

If you have any questions about your order, need assistance, or would like to request a refund for a banquet ticket, please reach out to us through any of the following:

 

We are happy to assist and will do our best to respond promptly.

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