SHIPPING & RETURNS
Order & Fulfillment Policy
Effective Date: April 2026
Overview
Utah Houndsmen Association offers two types of purchases through our website: Banquet Tickets and Field Trial Contest Registrations. Neither product involves physical shipping. This policy outlines how each order is fulfilled and our refund guidelines.
Banquet Tickets
Ticket Pickup (Will Call)
All banquet tickets are picked up at the door on the day of the event. There is no physical mailing of tickets.
Refund Policy — Banquet Tickets
We understand that plans can change. If you have purchased a banquet ticket and are unable to attend, refunds may be requested by:
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Emailing us at utahhoundsmen@gmail.com
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Reaching out directly to a board member
Please include your name and order details in your refund request. Refund requests are reviewed on a case-by-case basis.
Field Trial Contest Registration
Order Confirmation
Upon completing your contest registration purchase, you will receive a confirmation email. Please check your spam or junk folder if you do not see it in your inbox within a few minutes.
Valid Registration Requirements
To ensure your registration is valid, please confirm the following before completing your purchase:
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You are registering in the correct age group for the event
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You have included your dog’s name in the registration form
Registrations that do not meet these requirements may be considered invalid. If you believe there is an error in your registration, please contact us as soon as possible.
Refund Policy — Contest Registration
Field Trial Contest Entry fees are non-refundable. If you are unable to attend after registering, you may reach out to request a refund, which will be considered on a case-by-case basis:
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Email us at utahhoundsmen@gmail.com
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Contact a Utah Houndsmen Association board member directly
Event Cancellation
If an event is cancelled by Utah Houndsmen Association, refunds will be issued for all affected purchases, including both banquet tickets and contest registrations. Affected customers will be notified directly with instructions on how the refund will be processed.
Questions & Support
If you have any questions about your order, need assistance, or would like to request a refund for a banquet ticket, please reach out to us through any of the following:
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Email: utahhoundsmen@gmail.com
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Contact a Utah Houndsmen Association board member directly
We are happy to assist and will do our best to respond promptly.
